Welcome to The ACM Group Ltd Website

Are you looking for more information about ACM Group Ltd?

ACM Group Ltd is a debt collection company operating nationally.  If you are looking for the contact details for ACM Group Ltd you are encouraged to visit our Contact Us page today.  ACM Group Ltd is dedicated to transparency and this website is designed to aid people looking for more information about the group.  If you are looking for information about the Group, please continue reading.  If you would like to find out more, you can find additional information on the About Us page.

In 2006 ACM Group Ltd implemented a new in-house, Web-based operating and management system, which provides direct access to a number of commercial analytical databases. This system was developed over two years and was tested for three months prior to implementation. The new system allows incorporation of a number of best practice operational controls and methodologies to support and enhance individual collector performance and effective team management.


ACM Group Ltd Provides Premium Debt Collection and Purchasing for a Blue-Chip Clientele


The ACM Group Ltd consists of Accounts Control Management Services Pty Ltd (ACMS) and Advanced Credit Management Pty Ltd (ACM). The ACM Ltd Group, first secured Quality Certification in 1997 through ACM and in August 2003 upgraded its certification to International Standard ISO 9001:2000.

In 2009 ACM Group Ltd received a further certification upgrade to international Standard ISO 9001:2008.

Accounts Control Management Services Pty Ltd (ACMS) is part of ACM Group Ltd.  ACMS acquired non-performing debts from major financial institutions and leading telecommunications and utility companies the majority of which are now owned by ACM Group Ltd.

If you have any questions about who we are or what we do you are more than welcome to forward all of your questions to us through the contact page.  You can contact the ACM group through phone, fax, and email.  You can also find more information on the About Us page.

If you are looking to get in touch with the ACM group to complain about something you didn’t like about your experience with us then you are welcomed to lodge a complaint using the contact information provided on our contact page.

To ensure that your complaint is directed to the correct department please make sure you include “complaint” in the subject line of your email, or as the title of your fax.  Our phone operators will be able to connect you with the complaints department should you choose to lodge your complaint over the phone.

We express our regrets if you have had a bad experience with the ACM Group and we encourage you to help us fix any problems by giving an accurate account of what has happened and where you feel we can improve.


If you’re interested in learning more about our services, Contact ACM Group Ltd by one of the methods on our contact page, or calling 1800 081 704